Terms of Service.

Last updated · 01 January 2026

1 — Acceptance of terms

By accessing or using cyfirow.com (the "Site") or engaging CYFIROW LLC ("CYFIROW", "we", "us") for any services, you ("you", "Client") agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site or our services.

2 — Services we provide

CYFIROW provides UX/UI motion design, interactive prototype, web interaction, and motion system services as described on our Services & Pricing page. The specific scope, deliverables, timeline, and price of any engagement are defined in a written Statement of Work ("SOW") or accepted proposal.

3 — Engagements and Statement of Work

An engagement begins when both parties sign a SOW or when the Client confirms acceptance of a written proposal in writing (including email) and the initial deposit is received. The SOW controls in case of conflict with these Terms on scope, schedule, deliverables, and fees.

Change requests. Any request that alters the agreed scope, deliverables, or timeline materially will be handled via a written change order specifying the additional time and cost, signed by both parties before work continues.

4 — Fees and payment

All prices are in Euro (EUR) unless otherwise stated, and are exclusive of taxes, VAT, GST, or other duties, which are the Client's responsibility where applicable.

• Packaged services (Website Walkthrough tiers) — 100% invoiced upfront once the quote is approved. Production begins as soon as payment is received.
• Custom engagements (App Walkthroughs, Custom UI Elements, or bespoke projects) — unless otherwise agreed in writing, 50% is invoiced at kickoff and the balance on final delivery. Work does not begin until the deposit is received.

Payments are processed by Stripe and PayPal. A late fee of 1.5% per month (or the maximum permitted by law, whichever is lower) applies to invoices unpaid 14 days after the due date. We reserve the right to pause work on any engagement with past-due balances after written notice.

5 — Intellectual property

Final deliverables. Upon full payment, CYFIROW assigns to the Client all rights, title, and interest in the final deliverables expressly listed in the SOW, except for CYFIROW's pre-existing intellectual property (see below).

CYFIROW pre-existing IP. Working files, source components, code libraries, internal tooling, templates, and know-how that pre-exist or are developed independently of the engagement remain the property of CYFIROW. Where such pre-existing IP is embedded in a deliverable, CYFIROW grants the Client a perpetual, worldwide, non-exclusive, royalty-free licence to use it as part of the deliverable.

Portfolio rights. Unless the SOW expressly restricts it, CYFIROW may display, describe, and promote the work (including screenshots, recordings, and process material) in its portfolio, case studies, award submissions, and social channels.

Third-party assets. Licences for third-party fonts, stock footage, music, or plugins required for a deliverable are procured by the Client unless expressly included in the SOW.

6 — Client responsibilities

To enable us to deliver on time and on scope, the Client agrees to:

• Provide timely, consolidated feedback on each milestone — typically within 5 business days;
• Designate a single empowered decision-maker for the engagement;
• Supply required assets (brand guidelines, product access, reference material) by the dates agreed in the kickoff;
• Warrant that any content or materials supplied to us do not infringe third-party rights.

Delays caused by the Client's non-performance may shift the timeline proportionally and may, at CYFIROW's discretion, trigger additional fees.

7 — Confidentiality

Each party will keep the other's non-public business and technical information confidential, will use it only for the purpose of the engagement, and will protect it with at least the same care it applies to its own confidential information. Confidentiality obligations survive termination for 3 years, or indefinitely for trade secrets.

8 — Warranties and disclaimers

CYFIROW warrants that services will be performed in a professional and workmanlike manner, consistent with reasonable industry standards. Except as expressly stated, services and deliverables are provided "as is", without warranties of any kind — express or implied — including merchantability, fitness for a particular purpose, or non-infringement.

9 — Limitation of liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages (including lost profits, lost revenue, or lost data) arising out of or relating to the engagement, even if advised of the possibility. Each party's total aggregate liability shall not exceed the total fees paid by the Client to CYFIROW in the 6 months preceding the event giving rise to the claim.

10 — Termination

Either party may terminate an engagement for material breach if the breach is not cured within 14 days of written notice. On termination, the Client shall pay for all work performed up to the date of termination and for any non-cancellable third-party costs committed on the Client's behalf. Refunds, where applicable, follow our Refund & Cancellation Policy.

11 — Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law principles. The parties will attempt in good faith to resolve any dispute informally before initiating proceedings. Any unresolved dispute shall be brought exclusively in the state or federal courts located in Wyoming, and both parties consent to personal jurisdiction there. The UN Convention on Contracts for the International Sale of Goods does not apply.

12 — Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Changes apply prospectively; engagements signed under earlier Terms remain governed by those earlier versions unless both parties agree in writing to the contrary.

13 — Contact

Questions about these Terms should be sent to:

CYFIROW LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@cyfirow.com
Phone: +212 612-164-494